A meeting for the customers of Fajr Petrochemical Company was organized to be more familiar with the activities of productive units and services in collaboration with the directors and experts of the company.
As
reported by PR, the customers that are mainly 31 petrochemical companies situated
in PET.Zone called for holding technical meeting at Fajr Petrochemical Company
to be more familiar with production processes, informing done improvements,
discussing challenges of the parties and reviewing management and technical
views. Accordingly, a meeting which
aimed at responding to the needs and expectations of the customers, was organized
by the Commercial Affairs of Fajr Petrochemical company based on company’s
strategic programs.
In this
meeting, 58 of managers, lower – level directors and experts from various and
related departments of the receiving products and services were invited to know
strategies, processes, activities and accomplished and ongoing
plans to sustain production with the aim of satisfying the customers according
to meeting schedule. As stated by the direct managing of Fajr
Petrochemical Company, Mr. Gholam Ali Zalkhani
on the opening meeting, this company never isolate itself from the customers. Also,
He emphasized on considering the customers’ rights. He said “Fajr Petrochemical
Company which is responsible for providing vital services in this area, in
addition to obtain customers’ opinions using poll and to get qualitative and
quantitative complaints related to the products, a team at the top management
level of the company discuss how to increase their commitment and cooperation
in the clients’ workplace yearly. Mr. Gholam Ali Khani pointed out the
company’s major plans for stability of electricity power, improvement programs
in the products of water purification units, Oxygen production, the improvement
of wastewater treatment units. Moreover, the clients were asked to reflect the
strengths and improvable points of the company in order to improve
continuously.
According to PR, the clients in the form of three groups
visited operational units based on the meeting schedule. In this visit with the
experts’ explanation, the managers and specialists of such units were asked by
the customers. At the end of the meeting, the head of power plant in district 1,
the head of water purification unit in district 2, the head of air separation
plant in district 2 and the head of wastewater treatment units reported on the
performance of the units and stated the improvement plans for sustaining the
utility.
The meeting ended with Question-and-Answer session for customers
and supplier company.
